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</html><thumbnail_url>https://customersthatstick.com/wp-content/uploads/2014/02/cts_post_2014-02_data-as-good-as-perspective.png</thumbnail_url><thumbnail_width>532</thumbnail_width><thumbnail_height>350</thumbnail_height><description>Great customer experience strategies must inevitably be formed around good data. Even for smaller organizations that might not have the data quantity or research resources to perform statistically sound analyses, the importance of good data, even if only anecdotal, cannot be overstated. I am not a professional researcher, so I will just say that in [&hellip;]</description></oembed>
