1.0Customers That Stickhttps://customersthatstick.comAdam Toporekhttps://customersthatstick.com/blog/author/atoporek/rich600338<blockquote class="wp-embedded-content" data-secret="od3ZbyO7lO"><a href="https://customersthatstick.com/blog/4-ways-to-prepare-your-customer-service-teams-for-ai-disruption/">4 Ways to Prepare Your Customer Service Teams for AI Disruption</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://customersthatstick.com/blog/4-ways-to-prepare-your-customer-service-teams-for-ai-disruption/embed/#?secret=od3ZbyO7lO" width="600" height="338" title="“4 Ways to Prepare Your Customer Service Teams for AI Disruption” — Customers That Stick" data-secret="od3ZbyO7lO" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); </script> https://customersthatstick.com/wp-content/uploads/2020/01/cts_YT-cover_updated_2020-01_4-ways-to-prepare-AI-disruption.png1280720It’s no secret that artificial intelligence is already starting to impact customer service. This impact is certainly to grow immensely in size in the coming years. Employees in many customer service roles are beginning to wonder whether they will lose their job to a robot, whether or not their role will be replaced. There is […]