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</html><thumbnail_url>https://customersthatstick.com/wp-content/uploads/2017/02/cts_2017-02_5-characteristics-hiring-entry-level-customer-service_FB.jpg</thumbnail_url><thumbnail_width>1200</thumbnail_width><thumbnail_height>630</thumbnail_height><description>Hiring frontline reps is one of the most important parts of the customer experience process. Bringing someone in with the wrong attitude, skill set, or cultural outlook can be toxic to a team, wasteful of time, and damaging to the customer experience. So, what characteristics should you look for when hiring for entry-level customer service? [&hellip;]</description></oembed>
