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</html><thumbnail_url>https://customersthatstick.com/wp-content/uploads/2013/06/cts_inside-cs_feature-image.jpg</thumbnail_url><thumbnail_width>617</thumbnail_width><thumbnail_height>347</thumbnail_height><description>We are pleased to present our next installment in the Inside Customer Service video series: Ken Mueller, Inbound Marketing Certified Professional and Inbound Marketing Educator with 30 years of experience in the media industry. Ken is the proprietor of Inkling Media, an inbound marketing shop based in Lancaster, PA with an emphasis on social media, [&hellip;]</description></oembed>
