1.0Customers That Stickhttps://customersthatstick.comAdam Toporekhttps://customersthatstick.com/blog/author/atoporek/Customer Service Doesn't Have to Be Stuffyrich600338<blockquote class="wp-embedded-content" data-secret="KPHw0gVO0z"><a href="https://customersthatstick.com/blog/customer-service-doesnt-have-to-be-stuffy/">Customer Service Doesn’t Have to Be Stuffy</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://customersthatstick.com/blog/customer-service-doesnt-have-to-be-stuffy/embed/#?secret=KPHw0gVO0z" width="600" height="338" title="“Customer Service Doesn’t Have to Be Stuffy” — Customers That Stick" data-secret="KPHw0gVO0z" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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https://customersthatstick.com/wp-content/uploads/2014/08/cts_posts_2014-08_customer-service-doesnt-have-to-be-stuffy.png11881050My name is Thor. That is how one customer service rep for Amazon opened his exchange with his customer in an online support chat. In the chat transcript that went viral recently, an Amazon customer service rep named Thor went deep into character with a customer who had joked around with him about his name. […]