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</html><thumbnail_url>https://customersthatstick.com/wp-content/uploads/2013/04/cts_post_2013-04_inside-cs_laura-click.jpg</thumbnail_url><thumbnail_width>600</thumbnail_width><thumbnail_height>334</thumbnail_height><description>We are pleased to announce our new video series, Inside Customer Service! The purpose of Inside Customer Service is to create short, easily digestible interviews with business professionals that get to the heart of what customer service is all about.&#xA0; We wanted to hear from not only customer service and customer experience experts but also [&hellip;]</description></oembed>
