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</html><thumbnail_url>https://customersthatstick.com/wp-content/uploads/2015/08/cts_post_2015-08_tmi-from-frontline-reps-its-deadly_EXP.png</thumbnail_url><thumbnail_width>504</thumbnail_width><thumbnail_height>350</thumbnail_height><description>We&#x2019;ve all had that awkward moment. We&#x2019;re shopping in a store or asking about the product we ordered, and the frontline rep we&#x2019;re interacting with starts to overshare. We hear about their life story, about the seven week saga that led to the order being delayed, or about how much they hate their job. It&#x2019;s [&hellip;]</description></oembed>
