Comments on: 5 Customer Support Emails that You Must Get Right https://customersthatstick.com/blog/5-customer-support-emails-that-you-must-get-right/ You can have the best customer experience in your industry Thu, 26 Oct 2023 02:49:58 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Fresh Business Info – Sunday, March 17, 2013 https://customersthatstick.com/blog/5-customer-support-emails-that-you-must-get-right/#comment-3559 Sun, 17 Mar 2013 20:30:45 +0000 http://customersthatstick.com/?p=6346#comment-3559 […] 5 Customer Support Emails that You Must Get Right […]

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By: Donna Gurnic https://customersthatstick.com/blog/5-customer-support-emails-that-you-must-get-right/#comment-3489 Wed, 13 Mar 2013 21:31:41 +0000 http://customersthatstick.com/?p=6346#comment-3489 Great post, Gregory! I like that the language in the “good” examples could potentially work for anyone who communicates with their customers via email. It’s important for any agent or rep to have a handful of positive phrases to use, especially when a customer is obviously upset. Thanks for sharing!

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