Comments on: 5 Small Business Lessons from the Kitchen Nightmares Meltdown https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/ You can have the best customer experience in your industry Wed, 25 Oct 2023 12:35:14 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Win the Argument, Lose the Customer https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5625 Thu, 30 May 2013 14:20:57 +0000 http://customersthatstick.com/?p=6894#comment-5625 […] we mentioned in our post 5 Small Business Lessons from the Kitchen Nightmares Meltdown, customers are not the enemy. And if customers are not the enemy then our objective should not be […]

]]> By: Brand Image Is EverythingBrand Image Is Everything https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5392 Wed, 22 May 2013 19:01:28 +0000 http://customersthatstick.com/?p=6894#comment-5392 […] a hard, honest Kitchen Nightmare Meltdown look: Your website. Your brochures and ads. The stories you tell. The lobby the greats guests, your […]

]]> By: 5 Lessons Tequila Can Teach Us About Marketing (Guest Video) https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5339 Tue, 21 May 2013 09:01:12 +0000 http://customersthatstick.com/?p=6894#comment-5339 […] 5 Small Business Lessons from the Kitchen Nightmares Meltdown (customersthatstick.com) […]

]]> By: Adam Toporek https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5209 Sat, 18 May 2013 12:12:37 +0000 http://customersthatstick.com/?p=6894#comment-5209 In reply to Laura Click.

The video is well worth it Laura! The Facebook explosion made more sense once I watched it.

]]> By: Laura Click https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5152 Fri, 17 May 2013 12:18:18 +0000 http://customersthatstick.com/?p=6894#comment-5152 I’ve seen the stories and Facebook meltdown, but have yet to watch the video. Maybe I can carve out some time later today to watch it. I’m sure that will give this whole thing a lot more context. Either way, so crazy!

]]> By: Adam Toporek https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5131 Fri, 17 May 2013 01:46:30 +0000 http://customersthatstick.com/?p=6894#comment-5131 In reply to Craig McBreen.

Hey Craig, no doubt, F&B attracts its share of characters. And #5 is a challenge in the restaurant industry because every job requires people skills, but sometimes the hiring is less focused on those skills than hard skills and relationships.

]]> By: Adam Toporek https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5130 Fri, 17 May 2013 01:35:18 +0000 http://customersthatstick.com/?p=6894#comment-5130 In reply to Chase.

I know, the show was almost surreal to watch.

]]> By: Craig McBreen https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5129 Thu, 16 May 2013 23:49:21 +0000 http://customersthatstick.com/?p=6894#comment-5129 Hi Adam,

Seems like most of these people have a serious problem with #5. People with no leadership skills whatsoever often jump in because they are such control freaks. Some people just lack empathy and can never see something from another’s perspective.

Gordon just walked, huh? Interesting. When I was in my 20s I had a lot of experience working in the food industry and just about every manager / chef I ever worked for was a loon 😉

]]> By: Chase https://customersthatstick.com/blog/5-small-business-lessons-from-the-kitchen-nightmares-meltdown/#comment-5128 Thu, 16 May 2013 23:38:52 +0000 http://customersthatstick.com/?p=6894#comment-5128 Solid five lessons. Having spent a bunch of years in the restaurant industry, I’m just kept shaking my head while watching this meltdown.

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