Comments on: When Employees Misuse Their Authority Over Customers https://customersthatstick.com/blog/when-employees-misuse-their-authority-over-customers/ You can have the best customer experience in your industry Mon, 09 Oct 2023 07:37:33 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Adam Toporek https://customersthatstick.com/blog/when-employees-misuse-their-authority-over-customers/#comment-197126 Sun, 15 Jul 2018 20:33:56 +0000 http://customersthatstick.com/?p=15103#comment-197126 In reply to Jeremy Watkin.

Thanks so much Jeremy! Fortunately, the other trainers were really nice. 🙂

Best of luck with the puppy!

]]> By: Jeremy Watkin https://customersthatstick.com/blog/when-employees-misuse-their-authority-over-customers/#comment-196906 Fri, 13 Jul 2018 14:48:14 +0000 http://customersthatstick.com/?p=15103#comment-196906 Adam, I really enjoyed the illustration in this article. I’m doing puppy classes right now and I’m grateful my trainer is NOT like that. This brings up a great reminder for support professionals and bravo for tying in the Stanford Prison Experiment. It absolutely applies!

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