Comments on: What Is a Loyalty Program? (And Will It Work For You) https://customersthatstick.com/blog/what-is-a-loyalty-program/ You can have the best customer experience in your industry Thu, 03 Jul 2025 18:21:06 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Adam Toporek https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-237241 Fri, 20 Mar 2020 17:44:10 +0000 http://customersthatstick.com/?p=4332#comment-237241 In reply to Maria Jeff.

Our pleasure Maria! Glad you liked it.

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By: Maria Jeff https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-237206 Thu, 19 Mar 2020 10:58:19 +0000 http://customersthatstick.com/?p=4332#comment-237206 you explain in detail of what is loyalty program is thanks for sharing such informative and useful tips for us to keep posting this type of article for us.

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By: Monthly Mash: Death of Newsweek & Preparing for Digital Change https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1993 Thu, 01 Nov 2012 13:28:02 +0000 http://customersthatstick.com/?p=4332#comment-1993 […] Infographic: Loyalty Rewards – A great reminder for customer service teams to always do the best they can with new and existing customers. Also, see our post on loyalty programs. […]

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By: Monthly Mash: Customer Service Tools and Marketing in the Round https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1375 Mon, 02 Jul 2012 12:01:44 +0000 http://customersthatstick.com/?p=4332#comment-1375 […] What Is a Loyalty Program (And Will It Work for You) – This post attempted to define loyalty programs and to evaluate how effective they are. Some interesting statistics on loyalty programs are in the piece — for example, 84 percent of loyalty program members are likely to choose the program retailer over its competitor — however, my favorite parts of this post were the comments. […]

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By: Adam Toporek https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1361 Wed, 27 Jun 2012 11:41:29 +0000 http://customersthatstick.com/?p=4332#comment-1361 In reply to Kaarina Dillabough.

You and I are on the same page personally. I am terrible about keeping track of the points or even what programs I have. A long time ago, there was an airline program that inspired some loyalty due to points, but over time they watered down the rewards and value so much that when I did the math it almost never justified taking a higher price or being inconvenienced. For me it’s great products and great service that drive most of my loyalty.

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By: Kaarina Dillabough https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1358 Tue, 26 Jun 2012 20:15:00 +0000 http://customersthatstick.com/?p=4332#comment-1358 Although I have a loyalty program card at a grocery store, I rarely pay attention to what it offers me. I also have an air miles loyalty card that racks up points that I never seem to use. I’m the same way about coupons. I know they can really make a difference, but they bum me out. The thought of cutting them out, carrying them around, only to find out they’ve expired makes me wonder why I bother in the first place. Bottom line: I might sign up for a LP with a company I frequent, but it rarely seems to influence my purchasing decisions. Maybe I’m just with sucky loyalty programs, haha!

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By: Getting Over the Social Media Creep Factor https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1356 Tue, 26 Jun 2012 10:01:14 +0000 http://customersthatstick.com/?p=4332#comment-1356 […] are collecting, and how you are going to use it. Even if you are offering something great through a loyalty program, make sure people understand what you’re getting out of the deal in […]

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By: Adam Toporek https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1354 Tue, 26 Jun 2012 00:03:56 +0000 http://customersthatstick.com/?p=4332#comment-1354 In reply to Ken Mueller.

You should go on Disaster Preppers… 🙂

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By: Ken Mueller https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1353 Mon, 25 Jun 2012 19:42:08 +0000 http://customersthatstick.com/?p=4332#comment-1353 In reply to Adam Toporek.

My mom is the queen of free at CVS. As a result, we will never run out of toothpaste. We have a closet full.

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By: Adam Toporek https://customersthatstick.com/blog/what-is-a-loyalty-program/#comment-1352 Mon, 25 Jun 2012 19:39:50 +0000 http://customersthatstick.com/?p=4332#comment-1352 In reply to Michelle Quillin.

So far, we have 3 comments and 3 CVS program users — guess they are doing something right! We don’t have Gregg’s here, so thanks for sharing the link.

You embody exactly what most of these companies are shooting for with their programs. Repetitive business and loyalty because of the program!!! Win-win.

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