Comments on: Understanding Customer Lifetime Value: A Non-Geek’s Guide https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/ You can have the best customer experience in your industry Thu, 03 Jul 2025 17:20:38 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: How to Destroy a Customer Relationship in the Final Moments https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-237152 Tue, 17 Mar 2020 13:00:26 +0000 http://intensefence.com/?p=2248#comment-237152 […] Understanding Customer Lifetime Value […]

]]> By: Monthly Mash: Customer Experience Tools and The HootSuite Owl https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-192881 Tue, 02 Jan 2018 04:11:16 +0000 http://intensefence.com/?p=2248#comment-192881 […] Understanding Customer Lifetime Value: A Non-Geek’s Guide. Calculating Customer Lifetime Value can be a complicated undertaking, but extremely worthwhile. This post takes an exhaustive look at CLV using a back of the napkin approach. This is the longest post on this site, and it has received the most initial traffic of any post yet. […]

]]> By: The Ritz-Carlton’s Famous $2,000 Rule https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-180159 Sat, 06 May 2017 19:16:25 +0000 http://intensefence.com/?p=2248#comment-180159 […] Understanding Customer Lifetime Value […]

]]> By: Customer vs. Client: Is There A Difference? https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-178878 Mon, 10 Apr 2017 13:01:55 +0000 http://intensefence.com/?p=2248#comment-178878 […] Understanding Customer Lifetime Value […]

]]> By: 5 Principles for Great Restaurant Customer Service https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-178855 Mon, 10 Apr 2017 01:15:55 +0000 http://intensefence.com/?p=2248#comment-178855 […] Understanding Customer Lifetime Value […]

]]> By: What Is an Internal Customer? https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-169850 Tue, 04 Oct 2016 12:20:06 +0000 http://intensefence.com/?p=2248#comment-169850 […] Understanding Customer Lifetime Value […]

]]> By: Customer Lifetime Value Explained https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-158977 Wed, 22 Jul 2015 13:41:30 +0000 http://intensefence.com/?p=2248#comment-158977 […] customer’s CLV will be held to the whims of technological obsolescence and shifting cultural mores. The CLV of the […]

]]> By: Adam Toporek https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-156323 Fri, 05 Dec 2014 01:54:26 +0000 http://intensefence.com/?p=2248#comment-156323 In reply to آموزش فروش.

Thank you for the kind words. Glad you found the post useful.

]]> By: آموزش فروش https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-156300 Thu, 04 Dec 2014 07:50:31 +0000 http://intensefence.com/?p=2248#comment-156300 Hi Adam,

thanks so much for this fantastic article.
i will translate part of it to Persian language for our website audience and students here :
CLV is the key to effective customer service.

Thanks for sharing.
best

]]> By: What Is a Customer Worth? Customer Lifetime Value via SlideShare https://customersthatstick.com/blog/understanding-customer-lifetime-value-a-non-geek-guide/#comment-7090 Mon, 22 Jul 2013 12:01:05 +0000 http://intensefence.com/?p=2248#comment-7090 […] the economic value a customer brings over their “lifetime” with a business. We designed Understanding Customer Lifetime Value: A Non-Geek’s Guide as a thorough, yet non-academic, approach to determining the lifetime value of […]

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