Comments on: Must-See Video Interviews with Customer Service Authority John DiJulius: Parts 1 & 2 https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/ You can have the best customer experience in your industry Fri, 27 Oct 2023 09:45:55 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Adam Toporek https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-158052 Wed, 04 Mar 2015 21:59:51 +0000 http://customersthatstick.com/?p=3695#comment-158052 In reply to Simon Thompson.

Thank you Simon. Glad you enjoyed it!

]]> By: Simon Thompson https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-157985 Fri, 27 Feb 2015 17:55:21 +0000 http://customersthatstick.com/?p=3695#comment-157985 Great stuff !! Very informative.

]]> By: V is for Victory, and the Value of Vocabulary – The Alphabet Series Continues with Letter V https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-1434 Mon, 09 Jul 2012 16:42:27 +0000 http://customersthatstick.com/?p=3695#comment-1434 […] you’ll deliver your message by Video (thanks Adam Toporek) that, in Judy Dunn‘s words uses “Vaseline-free Verbiage” […]

]]> By: How to Improve Your Customer Experience with John DiJulius https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-1231 Mon, 14 May 2012 12:03:56 +0000 http://customersthatstick.com/?p=3695#comment-1231 […] the first two installments in our four-part series with John DiJulius, please watch Must-See Video Interviews with Customer Service Authority John DiJulius: Parts 1 & 2. In those videos, John talks about Customer Service Trends and Investing In Customer Service and […]

]]> By: Adam Toporek https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-1228 Sun, 13 May 2012 21:41:37 +0000 http://customersthatstick.com/?p=3695#comment-1228 In reply to Kaarina Dillabough.

Thanks Kaarina! Glad you found some good takeaways.

]]> By: Kaarina Dillabough https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-1227 Sat, 12 May 2012 14:35:38 +0000 http://customersthatstick.com/?p=3695#comment-1227 Excellent, understandable, actionable…Good stuff! Cheers! Kaarina

]]> By: Adam Toporek https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-1224 Thu, 10 May 2012 18:35:25 +0000 http://customersthatstick.com/?p=3695#comment-1224 In reply to Bill Dorman.

Thanks Bill! John has broken the process down so well; I always get great ideas. Make sure to check out video #3 on Monday where we talk about the customer experience cycle.

]]> By: Bill Dorman https://customersthatstick.com/blog/must-see-video-interviews-with-customer-service-authority-john-dijulius-parts-1-2/#comment-1223 Thu, 10 May 2012 15:17:08 +0000 http://customersthatstick.com/?p=3695#comment-1223 Very interesting; as he’s talking I’m visualizing all the parts in our process and the areas we do well in and the ones we don’t. I will certainly pass this on to management as I think it’s well worth the time to listen to.

Thanks for sharing; good stuff.

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