Comments on: Customer Experience: At the Edge of a New Discipline https://customersthatstick.com/blog/customer-experience-at-the-edge-of-a-new-discipline/ You can have the best customer experience in your industry Mon, 07 Jul 2025 09:26:42 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: 134: Curtis Kopf, Premera Blue Cross https://customersthatstick.com/blog/customer-experience-at-the-edge-of-a-new-discipline/#comment-166414 Mon, 18 Jul 2016 16:09:11 +0000 http://customersthatstick.com/?p=9382#comment-166414 […] Customers That Stick® Post, Customer Experience: At the Edge of a New Discipline […]

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By: Adam Toporek https://customersthatstick.com/blog/customer-experience-at-the-edge-of-a-new-discipline/#comment-65359 Mon, 24 Mar 2014 15:45:41 +0000 http://customersthatstick.com/?p=9382#comment-65359 In reply to Bill Dorman.

I’m thinking this customer service idea might catch on. Maybe even in the insurance industry… 🙂

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By: Bill Dorman https://customersthatstick.com/blog/customer-experience-at-the-edge-of-a-new-discipline/#comment-65303 Mon, 24 Mar 2014 12:29:33 +0000 http://customersthatstick.com/?p=9382#comment-65303 I came back, I thought maybe you would mention me again……….

If you do customer service right and take care of the little things, it sure puts a lot of credit in the bank when something doesn’t go right. I think you are on to something…:).

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