Comments on: The Magic Number in Customer Experience Is Two https://customersthatstick.com/blog/the-magic-number-in-customer-experience-is-two/ You can have the best customer experience in your industry Mon, 07 Jul 2025 09:27:49 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: 163: When to Update Customer Journey Maps https://customersthatstick.com/blog/the-magic-number-in-customer-experience-is-two/#comment-170773 Thu, 27 Oct 2016 11:10:12 +0000 http://customersthatstick.com/?p=9414#comment-170773 […] Customers That Stick® post, The Magic Number in Customer Experience Is Two […]

]]> By: Adam Toporek https://customersthatstick.com/blog/the-magic-number-in-customer-experience-is-two/#comment-160062 Mon, 23 Nov 2015 11:05:58 +0000 http://customersthatstick.com/?p=9414#comment-160062 In reply to Faryal.

So true Faryal! We should always be mindful of that connection, even in digital systems.

]]> By: Faryal https://customersthatstick.com/blog/the-magic-number-in-customer-experience-is-two/#comment-160042 Fri, 20 Nov 2015 07:46:07 +0000 http://customersthatstick.com/?p=9414#comment-160042 All customer interactions indeed require a human touch in order to make customers feel that the other party is not just a robot who auto responds to queries. It is essential that the customer feels a human connection with the support team.

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