Comments on: 5 Quick Customer Communication Wins https://customersthatstick.com/blog/5-quick-customer-communication-wins/ You can have the best customer experience in your industry Mon, 07 Jul 2025 08:25:36 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Adam Toporek https://customersthatstick.com/blog/5-quick-customer-communication-wins/#comment-17617 Mon, 23 Dec 2013 16:39:10 +0000 http://customersthatstick.com/?p=8591#comment-17617 In reply to James Lawther.

Appreciate it James! And that’s a great addition to the list. Quick, easy, and illuminating.

]]> By: James Lawther https://customersthatstick.com/blog/5-quick-customer-communication-wins/#comment-17532 Sun, 22 Dec 2013 14:37:57 +0000 http://customersthatstick.com/?p=8591#comment-17532 Adam,

Nice simple straightforward stuff

In the same vein how about counting the number of times a customer has to contact you to resolve an issue.

That exercise always provides a world of improvement opportunities

James

]]> By: Adam Toporek https://customersthatstick.com/blog/5-quick-customer-communication-wins/#comment-17327 Fri, 20 Dec 2013 11:27:52 +0000 http://customersthatstick.com/?p=8591#comment-17327 In reply to Shelley Pringle.

A nice way for sure! 🙂

]]> By: Shelley Pringle https://customersthatstick.com/blog/5-quick-customer-communication-wins/#comment-17284 Fri, 20 Dec 2013 00:20:59 +0000 http://customersthatstick.com/?p=8591#comment-17284 In reply to Adam Toporek.

My ears are burning…in a nice way, of course.

]]> By: Adam Toporek https://customersthatstick.com/blog/5-quick-customer-communication-wins/#comment-16900 Mon, 16 Dec 2013 12:24:30 +0000 http://customersthatstick.com/?p=8591#comment-16900 In reply to Randy Milanovic.

Hi Randy, So true! The pace of change online, particularly for retailers, is incredible. Keeping up with accurate info is imperative.

Thanks for commenting! Come back any time, and I’ll make sure to thank Shelley.

]]> By: Randy Milanovic https://customersthatstick.com/blog/5-quick-customer-communication-wins/#comment-16847 Sun, 15 Dec 2013 22:38:03 +0000 http://customersthatstick.com/?p=8591#comment-16847 Hi Adam. All good tips. The outdated info in a business website is a critical failing. With shoppers checking their smart phones in-store for competitive pricing or product details, and researchers scouring the net for quality information, businesses who don’t keep their website (marketing) up to date are facing collapse. Thank you to Shelley Pringle – her tweet that brought me here today.

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