Comments on: Age of Context, Future of Experience https://customersthatstick.com/blog/age-of-context-future-of-experience/ You can have the best customer experience in your industry Wed, 18 Oct 2023 06:42:48 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Monthly Mash and The Powerless Customer https://customersthatstick.com/blog/age-of-context-future-of-experience/#comment-169583 Mon, 26 Sep 2016 18:26:43 +0000 http://customersthatstick.com/?p=8128#comment-169583 […] look at the 5 key ways in which technology will create a new age of contextual experiences. In Age of Context, Future of Experience we shared our thoughts on the book and the impact of context on the future of the customer […]

]]> By: Craig McBreen https://customersthatstick.com/blog/age-of-context-future-of-experience/#comment-12202 Sat, 26 Oct 2013 00:54:38 +0000 http://customersthatstick.com/?p=8128#comment-12202 In reply to Adam Toporek.

Yes, I tried Uber and I am hooked.

]]> By: Adam Toporek https://customersthatstick.com/blog/age-of-context-future-of-experience/#comment-12103 Thu, 24 Oct 2013 00:28:09 +0000 http://customersthatstick.com/?p=8128#comment-12103 In reply to Craig McBreen.

Thanks Craig. I appreciate it!

The cab experience was interesting. I was happy to not have to dictate my email address to the driver while standing in the middle of the busy hotel entrance, but on the other hand, it was truly surprising to see my email come up based on my credit card swipe. Promise and peril for sure.

Have you tried Uber yet?

]]> By: Craig McBreen https://customersthatstick.com/blog/age-of-context-future-of-experience/#comment-12078 Wed, 23 Oct 2013 16:28:51 +0000 http://customersthatstick.com/?p=8128#comment-12078 Hey Adam,

Good piece!

The idea of context-aware services IS kind of creepy, isn’t it? So I certainly like the play of Promise and Peril. But like you’ve written, all industries will have to embrace the coming contextual wave.

Me? I was excited when I discovered Uber, um about 2 weeks ago … 😉

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