Comments on: Bad Customer Service Costs You, Big Time https://customersthatstick.com/blog/bad-customer-service-costs-you-big-time/ You can have the best customer experience in your industry Thu, 26 Oct 2023 03:52:27 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Show Your Customers the Way https://customersthatstick.com/blog/bad-customer-service-costs-you-big-time/#comment-4246 Wed, 17 Apr 2013 11:12:20 +0000 http://customersthatstick.com/?p=6577#comment-4246 […] Bad Customer Service Costs You, Big Time (customersthatstick.com) […]

]]> By: Adam Toporek https://customersthatstick.com/blog/bad-customer-service-costs-you-big-time/#comment-3929 Sat, 06 Apr 2013 15:28:54 +0000 http://customersthatstick.com/?p=6577#comment-3929 In reply to Bill Dorman.

That’s an interesting concept — the customer service was too good. When you say contrived — did it come across as inauthentic?

]]> By: Bill Dorman https://customersthatstick.com/blog/bad-customer-service-costs-you-big-time/#comment-3924 Sat, 06 Apr 2013 12:34:32 +0000 http://customersthatstick.com/?p=6577#comment-3924 So true; the wife and I went out to eat at a local restaurant which is part of a chain and we had to laugh at how overboard they went to provide exceptional customer service. It was somewhat contrived but it wasn’t a bad experience; they could have toned it down a little however.

]]>