Comments on: What Are the Next 10 Words? A #CustServ Lesson from The West Wing https://customersthatstick.com/blog/what-are-the-next-10-words-a-custserv-lesson-from-the-west-wing/ You can have the best customer experience in your industry Thu, 26 Oct 2023 06:50:09 +0000 hourly 1 https://wordpress.org/?v=6.8.1 By: Adam Toporek https://customersthatstick.com/blog/what-are-the-next-10-words-a-custserv-lesson-from-the-west-wing/#comment-3736 Wed, 27 Mar 2013 00:49:12 +0000 http://customersthatstick.com/?p=6312#comment-3736 In reply to Davina K. Brewer.

Who doesn’t love a good list post? 🙂

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By: Davina K. Brewer https://customersthatstick.com/blog/what-are-the-next-10-words-a-custserv-lesson-from-the-west-wing/#comment-3708 Mon, 25 Mar 2013 15:45:45 +0000 http://customersthatstick.com/?p=6312#comment-3708 In reply to Adam Toporek.

Sorry.. meant to reply sooner. I’d stopped watching TWW by then, but caught most of it in reruns later. Mixed; parts were ok, others not so much.

And you’re right.. nature of the beast. How often do we lament the boring ‘list’ post and yet, I’m as guilty as anyone of reading, sharing those.

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By: Adam Toporek https://customersthatstick.com/blog/what-are-the-next-10-words-a-custserv-lesson-from-the-west-wing/#comment-3626 Wed, 20 Mar 2013 12:11:24 +0000 http://customersthatstick.com/?p=6312#comment-3626 In reply to Davina K. Brewer.

I know the feeling Davina. Speaking of which… be by soon. 🙂

Glad to meet another West Wing fan! What did you think of the final season with Alan Alda and Jimmy Smits? I actually thought they did a great job wrapping everything up, but I seem to be in the minority on that one.

It’s tough, because the nature of the mediums we use now are so geared towards sound-byte driven material that the medium is shaping the message. As you point out though, sometimes it’s all you get and you have to wonder if there is anything else.

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By: Davina K. Brewer https://customersthatstick.com/blog/what-are-the-next-10-words-a-custserv-lesson-from-the-west-wing/#comment-3600 Tue, 19 Mar 2013 15:03:36 +0000 http://customersthatstick.com/?p=6312#comment-3600 OMG how did I miss this?! It’s what I get for working and living and not having time to read blogs all day. First, loved the West Wing (the early seasons esp.). And second, WORD!!!!! It’s this – what comes next? ‘And, AND?’ is my favorite question sometimes.

At least a few times a week some pundit will drop some deep sounding pith and I’m all, WTH does that even mean? But alas it’s RTd out the wahzoo. Wanna say the other day, a presentation made the rounds that was nothing but all these clever bon mots and I thought.. meat must be in the live audio b/c damn, nothing to see there. Sigh. FWIW.

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